Dear Department and Post leaders,

Please see the below message from the Veterans Benefits Administration:


On Thursday, September 26, 2019, the Veterans Benefits Administration retroactive
payment process failed to complete due to a computer processing error.  This process included 27,829 monthly Compensation Disability or Pension benefits that normally would pay on October 1, 2019.  Due to this issue, these 27,829 payments will be delayed by two days.  Payments will be deposited to the Veteran's bank account on
Thursday, October 3, 2019.  Please note, this issue does not affect Veterans receiving benefits under the GI Bill or Vocational Rehabilitation and Employment programs.

VBA's payment processing system is hardcoded to prevent payments during the End of
Month period (the last two business days of each month), which prevents us from
releasing these payments any earlier than October 3, 2019.  This End of Month period
is critical to ensuring our regulatory and statutory financial reporting
requirements are met.  While the issue that caused this delay has been resolved, VBA
is actively working with our VA Office of Information and Technology partners to
identify ways to mitigate the risk of delayed payments going forward.

VBA acknowledges that this delay could cause a hardship on Veterans and their
families and we would like to work with those facing financial hardship on a case by
case basis.  Information on how Veterans may contact VA with any questions regarding
this delay or to request assistance is provided below.


Benefits (VA):

*       Disability Compensation

*       Dependency Indemnity Compensation

1-800-827-1000

VA Pension Benefits

1-877-294-6380

Veterans Crisis Line

1-800-273-TALK (1-800-273-8255)






VFW Communications
VFW National Headquarters
406 W. 34th Street
Kansas City, Missouri 64111
816.756.3390

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